Introduction

Thrive Autism is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thrive-autism.org, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We may collect personal information from you in a variety of ways, including:

• A. Personal Data You Disclose to Us:
  • Contact Data: Name, email address, phone number, and mailing address (e.g., when you create an account, subscribe to a newsletter, or make a purchase).
  • Credentials: Usernames and passwords (for account login).
  • Payment Data: We do not store full credit card details. Payment information is collected and processed by our third-party payment processor, Barclaycard.
• B. Information Collected Automatically:
  • Log and Usage Data: Information your browser sends when you use our Site, such as your IP address, browser type, device type, operating system, access times, pages viewed, and the page you visited before navigating to our Site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information. (See Section 5 for more details.)

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the Site to:

• Create and manage your account.
• Process transactions and send notices about your transactions.
• Email you regarding your account or order.
• Send you promotional emails, newsletters, and marketing materials (if you have opted in).
• Improve and personalize your experience on the Site.
• Monitor and analyse usage and trends to improve the Site.
• Request feedback and contact you about your use of the Site.
• Prevent fraudulent transactions and monitor against theft.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• A. By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• B. Third-Party Service Providers: We may share your data with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and marketing assistance.
• C. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set forth in our Cookie Policy

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (‘Right to be Forgotten’): The right to request that we erase your personal data under certain conditions.
• Right to Opt-Out of Marketing: You can typically opt-out of marketing emails by clicking the “unsubscribe” link in those emails.

For users in the European Economic Area (EEA) and the UK (GDPR): You have the right to lodge a complaint with a supervisory authority.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• www.thrive-autism.org
• Email: hello@thrive-autism.org